KYC/AML Requests FixedFloat Holding Funds: A Warning Regarding Suspended Exchanges

[Trêvoid]

The user on bitcointalk (https://bitcointalk.org/index.php?topic=5543715.msg65392107#msg65392107) encountered a significant issue with the cryptocurrency exchange service FixedFloat , which has currently frozen their transaction of $1,000. Despite the platform being listed as a "C grade-KYC" swap service on aggregators like Trocador, the user is now facing a demand for identity verification and proof of funds due to alleged involvement with "criminal" assets.

Summary of the Situation​

The user utilized FixedFloat for a crypto-to-crypto swap, only to have the transaction suspended. FixedFloat has formally notified the user that their funds were flagged due to links with illicit activities. The platform is now refusing to process the exchange or issue a refund until the user provides comprehensive documentation regarding the source of their funds.

Communication from FixedFloat​

FixedFloat has issued the following statement to the user:

"We received information from our partners that the funds received in criminal means were sent to the address from which the funds were sent for this order. For this reason, the exchange has been suspended. In order to proceed with the exchange or refund, we must ensure that the funds were received by you honestly, as well as obtain all information about the source of the funds you received. Otherwise, the funds will be blocked for later return to the victim with the assistance of law enforcement agencies."

Note to the community from Trêvoid​

FixedFloat is freezing user funds, claiming they are "tainted." I do not suggest using them.