FixedFloatScamReport2025 (OP) exchanged BTC on FixedFloat (order W4ES9H). The order showed as completed but XMR was never paid out. Support said the order was blocked and asked me to email compliance with proof of funding.
Compliance claimed funds from BTC wallet 3GdtWyHMUAVkuAPQWCcv5c8tXaH8wHWNKy (Coinbase) were reported stolen and requested proof. I provided Coinbase transaction and withdrawal screenshots, bank statements, and a video (sent Aug 6). FixedFloat continued to delay and has not released the funds; they’re withholding ~1,500+ EUR in BTC though the flagged transaction was only ~190 EUR.
Issues:
Best regards,
— Trêvoid
Compliance claimed funds from BTC wallet 3GdtWyHMUAVkuAPQWCcv5c8tXaH8wHWNKy (Coinbase) were reported stolen and requested proof. I provided Coinbase transaction and withdrawal screenshots, bank statements, and a video (sent Aug 6). FixedFloat continued to delay and has not released the funds; they’re withholding ~1,500+ EUR in BTC though the flagged transaction was only ~190 EUR.
Issues:
- Repeated delays and non-specific “verification” timelines.
- Support marked order completed but funds not paid.
- FixedFloat requested escalating proof (screenshots → video) and still withheld funds.
- The company provided inconsistent or possibly fake contact details.
- No evidence shown to justify the theft accusation; burden shifted to the user.
Note to the community from Trêvoid
Exercise caution with FixedFloat. I do not recommend using their service.Best regards,
— Trêvoid