Frozen Funds FixedFloat (ff.io) 1.9 BTC Withheld for 180+ Days (Public Notice)

Trêvoid

No KYC / AML
Staff member
On December 11 user Onat (OP) sent FixedFloat 1.9 BTC for a swap (1.4 BTC + 0.5 BTC). More than 40 days later the funds remain neither exchanged nor returned.

Key facts
  • Transactions are verifiable on-chain.
  • No criminal charge, seizure notice, or court order has been disclosed.
  • FixedFloat cites internal “verification” but gave no specific grounds or binding timeline.
  • Support replies were generic (“waiting for partners”, “ongoing review”); a chat agent marked the case “resolved” despite no payout, then refused further live help and redirected to email.
  • An independent blockchain analysis found the transactions consistent with legitimate activity; funds were moved on-chain during the claimed suspension period.
Verification proposal
  • FixedFloat later requested identity verification (despite saying KYC is not routine) but gave no guarantee that completing verification would produce an immediate release or a timeline.
Current status
  • Funds still withheld after 180+ days. From December 11, 2025 to today, June 8, 2026
  • No resolution, no timeline, and limited transparency from the service.

Note to the community from Trêvoid

Exercise extreme caution with FixedFloat there are numerous scam allegations and reports of frozen funds; I do not recommend using their service.
 
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